Data has increasingly become the lifeblood for understanding customers, optimising business processes and identifying growth opportunities. This is particularly true for those businesses with a strong online presence. For them, data is the business.

"Cloud" is the current buzz word in business software. It is a new delivery model that brings both benefits and limitations. Beyond the hype, this blog is a basic guide to define the most suitable delivery model for your ERP system.

I had the opportunity to attend the Gartner Business Intelligence Summit last month in Sydney. The two day event offered a great insight into the challenges that many Australian businesses face on their path to BI fulfilment. There were lots of roundtables, 1:1 meetings, presentations and networking opportunities to talk with others about things we can all do to get better adoption, utilisation and benefits from the tools that many of us have invested a lot of money in. It was a great event – and one that I’d recommend you check out next year.

As we move into the second half of 2014, storing information in the cloud is nothing new. Yet businesses should ensure its cloud solution is cutting edge to differentiate from their competitors.

Cloud, Mobile, Big Data Analytics and Social were the key themes of the IBM’s IT Conference held in Singapore this past week.

As a technical marketing professional concerned with the needs of the average small to mid-sized business, I wanted to make my own mind up whether this was all marketing hype or if there was some real value I could take home to share with our clients on the benefits that could be gleaned for their businesses.

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