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Policies or procedures are seen as an important business methodology to ensure there’s a defined workflow for staff to efficiently manage tasks. The question that businesses might want to ask though is, how the policies will affect their staff, customers and IT systems.

Empowering managers and staff with relevant information on the retail floor could reap increased revenue benefits.

We are pleased to announce Pronto Software took out the BRW GE Mid-Market Momentum Award for best mid-market business ($50-$100 million revenue) last night!  

From sales per hour to basket size and gross profit there’s a mountain of transactional data that our IT systems will be capturing for analytical purposes. But what about the non-transactional aspects of our retail environment. Is it here that we might find some real gold when analysing our mountain of data?

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