Every so often, I get asked about the best technology for business software and ERP, or if a solution includes the trendy buzzword of the day. I typically don’t answer these questions directly as it is often loaded with preconceived ideas and influenced by marketing messages.

Instead, I ask them why technology is important and what their needs are. After exploring  a few “whys”, here are some of the real business needs that come out of these, often passionate, discussions.

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